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Public · Versioned · Auditable

The Muktiva Standard v1.0

The women-first verification standard behind every Muktiva Verified badge. It has 15 areas: 7 Critical, 6 Required, and 2 Preferred. A Critical failure blocks or pauses verified status until it is fixed.

AreaSeverityRequirement
AIdentity and operationCriticalProperty and responsible operator identity verified. Required local operating documents captured and validated.
BGuest room lockCriticalWorking primary lock plus an internal privacy control where the design permits. Defects block the room or property.
CUnauthorized room entryCriticalDocumented staff-entry protocol. No non-emergency entry into an occupied room without notice or authorization.
DCCTV privacyCriticalNo camera in bedrooms, bathrooms, changing or private sleeping areas. Every common-area camera disclosed to guests.
EFire and emergency exitsCriticalCurrent fire-safety evidence where applicable, accessible exits, and an emergency procedure visible to guests.
FGuest identity handlingRequiredAll overnight occupants follow lawful registration with privacy controls. No unnecessary sharing of ID documents.
GRoom-number confidentialityRequiredStaff do not announce or disclose a guest's room number to outsiders or unverified callers.
HStaff conductCriticalZero tolerance for sexual harassment, coercion, threats, retaliation, or moral policing.
IEmergency contactsRequiredA 24-hour property escalation path, or clearly stated hours plus the platform emergency pathway.
JStaff trainingRequiredTraining in women's safety, privacy, incident escalation, child safeguarding, and emergency response.
KArrival lighting and accessRequiredVerified entrance access and practical late-night arrival notes. Limitations stated as facts.
LFresh imageryRequiredA dated recent photo set, a refresh schedule, and re-verification after renovation or a management change.
MAccessible helpPreferredFemale staff or contact availability, language support, and accessibility information.
NTransport handoffPreferredVerified or traceable transport with driver and vehicle details where offered.
OComplaint cooperationCriticalTimely cooperation, evidence preservation, and no retaliation during a safety review.
What the badge does not mean. No place is “100% safe”. Muktiva Verified means a property met this standard on the date shown, by the method shown. We show limitations openly and re-check on a schedule.

Safety eligibility cannot be bought. Properties may pay commissions or inspection costs, but payment never guarantees a pass.