Public · Versioned · Auditable
The Muktiva Standard v1.0
The women-first verification standard behind every Muktiva Verified badge. It has 15 areas: 7 Critical, 6 Required, and 2 Preferred. A Critical failure blocks or pauses verified status until it is fixed.
| Area | Severity | Requirement | |
|---|---|---|---|
| A | Identity and operation | Critical | Property and responsible operator identity verified. Required local operating documents captured and validated. |
| B | Guest room lock | Critical | Working primary lock plus an internal privacy control where the design permits. Defects block the room or property. |
| C | Unauthorized room entry | Critical | Documented staff-entry protocol. No non-emergency entry into an occupied room without notice or authorization. |
| D | CCTV privacy | Critical | No camera in bedrooms, bathrooms, changing or private sleeping areas. Every common-area camera disclosed to guests. |
| E | Fire and emergency exits | Critical | Current fire-safety evidence where applicable, accessible exits, and an emergency procedure visible to guests. |
| F | Guest identity handling | Required | All overnight occupants follow lawful registration with privacy controls. No unnecessary sharing of ID documents. |
| G | Room-number confidentiality | Required | Staff do not announce or disclose a guest's room number to outsiders or unverified callers. |
| H | Staff conduct | Critical | Zero tolerance for sexual harassment, coercion, threats, retaliation, or moral policing. |
| I | Emergency contacts | Required | A 24-hour property escalation path, or clearly stated hours plus the platform emergency pathway. |
| J | Staff training | Required | Training in women's safety, privacy, incident escalation, child safeguarding, and emergency response. |
| K | Arrival lighting and access | Required | Verified entrance access and practical late-night arrival notes. Limitations stated as facts. |
| L | Fresh imagery | Required | A dated recent photo set, a refresh schedule, and re-verification after renovation or a management change. |
| M | Accessible help | Preferred | Female staff or contact availability, language support, and accessibility information. |
| N | Transport handoff | Preferred | Verified or traceable transport with driver and vehicle details where offered. |
| O | Complaint cooperation | Critical | Timely cooperation, evidence preservation, and no retaliation during a safety review. |
What the badge does not mean. No place is “100% safe”. Muktiva Verified means a property met this standard on the date shown, by the method shown. We show limitations openly and re-check on a schedule.
Safety eligibility cannot be bought. Properties may pay commissions or inspection costs, but payment never guarantees a pass.